Conflict Resolution

Advanced Problem-Solving Strategies

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Only a fearless writer would title her book “A is for Asshole.”  I know Vickie Pynchon mainly as a fellow mediation blogger.  Because I follow her blog, I can attest that she does not shy away from controversial topics, or refrain from telling you what she thinks.  She also offers a lot of sound advice about the practice of mediation.  Her book is an entertaining, and highly personal tour of the characters and problems you meet in conflict resolution. The book’s first surprise is that the asshole is not who you think it is.  The asshole of the book’s title only appears to be the brash, inconsiderate lout you dread meeting in a negotiation.  Instead he might be a complete […]