Conflict Resolution

Advanced Problem-Solving Strategies

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An ongoing contentious conflict in Los Angeles, that affects every resident, is the conflict between automobile drivers and other users of the city’s public spaces. This city, which has been designed in deference to the automobile since the 1920’s, is facing new challenges from pedestrian, bicycle and public transit advocates seeking to reclaim a larger share of the city streets. Surprisingly, and without much public attention, this car-centric city has already adopted a new policy giving substantial ground to these advocates. By a 12-2 vote, the City Council recently adopted what is called the Mobility Plan 2035, which calls, among other things, for putting many city streets on a “road diet” to allow more room for bicycle lanes and sidewalks. A few […]

Tunisia, where the Arab Spring started, is also the first country to emerge from its revolution with a genuine commitment to democracy and the rule of law. This outcome may be attributable in large part to the work of the National Dialogue Quartet, a group composed of four organizations: the General Labor Union; the Tunisian Confederation of Industry, Trade and Handicrafts; the Tunisian Human Rights League; and the Tunisian Order of Lawyers. When Tunisia appeared in danger of falling into civil war, these organizations banded together and persuaded the Islamist and other parties to agree to a framework for negotiations that would lead to a more legitimate and pluralistic government. The quartet’s work illustrates two techniques favored by mediators: (1) acceptance […]

The Southern California Mediation Association has announced the schedule for its annual fall conference in scenic Malibu, California on November 7, 2015. This year’s theme is “Conflict Revolution: Mediators as Agents of Social Change.” The website describes the focus of the conference this way: Today, in addition to the role they play helping to resolve legal disputes, mediators regularly serve as educators, executive coaches, facilitators, leadership trainers, ombudsmen, therapists, business consultants, and architects of dispute resolution programs at all levels. In today’s inter-connected world, there are numerous opportunities for mediators to support societal change through peaceful dialogue.  This year’s conference will include workshops on LGBT rights, race relations, urban projects, health care, and corporate governance, in addition to more nuts […]

I have had the opportunity recently to act as a facilitatator at a couple of the Days of Dialogue events taking place in Los Angeles this year. Taking a contentious topic–the future of policing–that has been debated around the nation in a confrontational fashion, this program demonstrates another way the issue can be addressed. The program brings together police officers, community leaders, students, and other interested and affected residents of the city to sit around small tables exchanging ideas and experiences related to how policing is and should be conducted. The organizers of these dialogues have promoted them as a starting point for action and change. And it’s certainly legitimate to view the process of listening and trying to understand […]