Conflict Resolution

Advanced Problem-Solving Strategies

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Only a fearless writer would title her book “A is for Asshole.”  I know Vickie Pynchon mainly as a fellow mediation blogger.  Because I follow her blog, I can attest that she does not shy away from controversial topics, or refrain from telling you what she thinks.  She also offers a lot of sound advice about the practice of mediation.  Her book is an entertaining, and highly personal tour of the characters and problems you meet in conflict resolution. The book’s first surprise is that the asshole is not who you think it is.  The asshole of the book’s title only appears to be the brash, inconsiderate lout you dread meeting in a negotiation.  Instead he might be a complete […]

A big battle is shaping up in Congress in the next few weeks over extending the Bush tax cuts.  If Congress does not act before the end of the year, all of these tax cuts will expire automatically, an outcome that is favored by hardly anyone.  Instead, Republicans would prefer that all of the tax cuts be made permanent, while Democrats favor making the tax cuts for those making under $250,00 a year permanent, while allowing rates to rise for those making above that amount.  There are also a number of intermediate possibilities: the most prominent one being floated would allow the middle class tax cuts to become permanent but extend tax cuts for the wealthy for a couple of […]

In his press conference on September 10, 2010, President Obama commented on the re-opening of peace talks between Israelis and Palestinians as follows: And one of the goals I think that I’ve set for myself and for my team is to make sure that President Abbas and Prime Minister Netanyahu start thinking about how can they help the other succeed, as opposed to how do they figure out a way for the other to fail.  Because if they’re going to be successful in bringing about what they now agree is the best course of action for their people, the only way they’re going to succeed is if they are seeing the world through the other person’s eyes.  And that requires […]

It is commonplace advice in settlement negotiations, including mediations, to warn the participants not to be insulted by the other side’s opening demand or offer. Those who play the negotiation game often enough know that these opening numbers merely set the parameters for further negotiation, and are often deliberately unreasonable. Whether consciously or unconsciously, parties making unrealistic opening demands or offers are taking advantage of the concept of “anchoring.” That theory, which has been validated by some research, holds that people are highly affected by the number, or price, that is attached to something. So theoretically, if one were to conduct two settlement negotiations of the exact same case (let’s say this case has an objective value of $50,000), and […]